MealPrep FAQ

How does it work? We prepare fresh, clean, cooked meals that are conveniently made to go straight into your refrigerator. Just heat and enjoy.

What are my options? Choose 5, 7, or 10 lunch/dinner meals per week. Sorry we're not offering breakfast just yet.

Can I set a recurring order? Yes, subscribe and get 25% off your first order and 15% off all recurring orders.

When do deliveries take place? All meals are prepared and delivered on Sunday evening. Deliveries take place between 7-9pm.

Where do you deliver to? Currently we deliver to the following zip codes in New York City: 10002, 10003, 10009, 10010, 10011, 10012, 10013, 10014

Do you accept pickups? Yes, you can pick up your meals from our restaurant (90 West 3rd Street) in Greenwich Village and save $10/week that would otherwise go towards the delivery. Entire the code: "PICKUP" at checkout. 

How do I choose my meals? We have a weekly rotating menu of healthy, delicious and balanced meals. We post the following week's menu every Tuesday. We offer a balanced plan for the 5-, 7- and 10-meal plan. Any requests to substitute a meal for a different one offered on this week's menu, or any base substitutions (e.g. cauliflower rice) can be entered in the notes box in your cart before checkout.

What happens if I complete my order after 5pm on Thursday? In that case your order will be processed for delivery the NEXT Sunday (10 days later).

What happens if I complete my order on time, but don't select my meals? If we receive your order by Thursday at 5pm, but don't receive a selection of specific meals, we'll send you a variety of our favorite meals from that week's menu.

Dietary Needs: Our meal plans can be compliant with most diets and needs. 

  • Everything is entirely gluten-free
  • We never use vegetable oils / industrial seed oils / canola oil (which are inflammatory). All of our cooking is done in extra virgin olive oil. If we ever use grass fed ghee, grass fed butter, homemade tallow, or coconut oil we will specifically call it out
  • All beef is 100% grass fed
  • Chicken is free range and antibiotic free
  • Fish is Monterrey Bay Aquarium Seafood Watch approved
  • No refined sugar

You will always find paleo, grain-free, dairy-free, vegetarian and keto-friendly options to choose from on our menu.

Do you offer cauliflower rice or grain free alternatives? Yes, any dish with rice or quinoa can be substituted for cauliflower rice, or vice versa. 

Can you accommodate other special requests? We will always try our best! Just let us know what requests you have and we will let you know if we can accommodate it.

How do I get in touch with you? Please email sam@springbone.com or leave a comment below with any questions, comments or concerns. We appreciate your feedback.

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